Return and Refund Policy
We are committed to delivering high-quality and reliable products. Since all our products are custom-made, returns and exchanges are only accepted in cases of defects or errors.
Returns
We accept returns only in the following cases:
- The product arrived with a defect.
- You received the wrong product.
- The product was damaged during shipping.
If you experience any of the issues listed above, please contact us at wishdiscover@gmail.com within 3 days of receiving the item, and include:
- Photos of the defect, damage, or incorrect product.
- Your order number.
We will review your request within 2–5 business days.
Refunds and Replacements
Once your request is approved, we will offer one of the following solutions:
- A replacement of the defective or incorrect product.
- A full or partial refund of the purchase price.
Exceptions
Refunds and returns are not provided in the following cases:
- Incorrect size selection made by the customer at the time of purchase. Please carefully review the size chart before ordering.
- Personal preferences (e.g., dislike of color, style, etc.).
Reshipping
If a package is undeliverable due to an incorrect address provided by the customer or a refusal to accept the shipment, reshipping is available at an additional cost.
Contact Us
If you have any questions or need assistance, please reach out to us at wishdiscover@gmail.com. We’re here to help!
